Terms and Conditions
Estimated shipping costs
Payment types / payment issues
Eye Of Mine Purchase Guarantee / warranty / returns
Directions to our warehouse
UPS Ground map (USA only)
If you would like to find out shipping cost to
your location, simply place an online order, input your shipping
address and the shopping cart will tell you the shipping choices and
prices before asking for payment information (see below for shipping
times). If you create an account, the address will be saved for future
Payment types / payment issues
Eye Of Mine accepts credit cards (VISA, MC, AMEX, DISCOVER) and paypal.
If you try multiple times to use your credit card, the 'declines'
still may have a temporary hold on your credit card for a few days
(usually says 'pending'). This hold will go away in a few days depending
on your bank.
Due to the increase of fraud international orders, we
are requiring an emailed scan of the order credit card for all
international orders over $500 (use paypal to get around this). It can
be a photograph or a scan with only the last 4 digits displayed on the
card. Billing and shipping address MUST be the same.
DOMESTIC SHIPPING: We offer:
USPS (United States Postal Service) first class mail, express (1-2 days usually) and priority (2-3 days usually). Please note that first class has no tracking, but is a lot cheaper.
UPS: All methods - ground, 3 day , 2 day, next day.
Note: Saturday delivery is not an option and costs extra - put a note
in your order if you want it.
Here's a map for USPS PRIORITY from our Carson, CA location. Please note that Eye Of Mine doesn't necessarily ship the same day as the order is received. But once shipped, the below is a guideline:
INTERNATIONAL SHIPPING (outside of USA and territories): We offer:
USPS first class mail. Note that first class mail is the cheapest but there is no tracking number and no guaranteed delivery time and no insurance.
USPS priority (6-10 days) 1 lb is around $29 - Canada $22
USPS Express (3-5 days) 1 lb is around $35 - Canada $33
UPS: This is about 3 times more money than USPS, but USPS is much less
reliable time-wise than UPS because USPS relies on your local post
office when it arrives in your country. So if you have a deadline, DO NOT USE USPS.
GoPro products are ONLY
shipped in the USA and territories. We cannot ship GoPro products
outside of USA and territories. Eye Of Mine products can be shipped
US Shipping is determined by the weight of the products you're
ordering. For example, using UPS ground, shipping for one camera
package would be between $11-18 depending on where you live in US.
Here is a UPS ground map so you can see how long it would take to your USA location. It would be shipping from Southern California.
We will try and accommodate your request. Also, if you live in the
Long Beach area, you can arrange to pick up your order IN-PERSON.
Simply call (562 997-9820) or email us first.
30 Day Satisfaction Guarantee - Eye Of Mine products
Eye Of Mine is so sure that you will be amazed by the GoPro
HERO/Campsorts/EyeView720HD cameras or accessories that we offer a 30
day money back guarantee. If you are not satisfied with the
cameras/accessories purchased on our site, return the camera in excellent condition with ALL the packaging materials and adapters WITHIN 7 DAYS of receipt of order and you will receive a full refund. Please email us first so we know to expect the return in the mail. Customer pays for the return shipping.
Eye Of Mine custom products (excluding GoPro, Eyeview) have a 30 day warranty if defective. This includes the flat lens housing. Because the flat lens housing is hand-made, there are no returns unless defective.
Return merchandise to:
EYE OF MINE ACTION CAMERAS
20630 Leapwood Ave.
Carson, CA 90746
Include a note with the reason for the return and YOUR ORDER #
email us: email@example.com
Note: we are a warehouse and not a store. If you want to pickup items, you'll need to arrange pickup:
310 532-3328. Hours are 9-=5 M-F
Directions Directions to Eye Of Mine (directly behind Ikea store, North of 405 fwy).
405 fwy driving South: exit Avalon Ave, turn left (north). Turn right
onto E. Dominguez st. It will curve around to left. Turn left onto
Leapwood Ave. Go about 1/8 mile. Turn right. We are on the back left
405 fwy driving North: exit Avalon Ave, follow offramp (north). Turn
right onto E. Domingquez st. It will curve around to left. Turn left
onto Leapwood Ave. Go about 1/8 mile. Turn right. We are on the back
GOPRO FACTORY WARRANTY INFORMATION:
Factory warranty is covered by GoPro directly. Cameras must be
purchased by an authorized dealer (Eye Of Mine is an authorized
dealer). For your convenience, we have put GoPro's warranty information
below. Note that all warranty returns GO TO GOPRO and not Eye Of
Warranty information on the GoPro website: http://www.goprocamera.com/warranty
Limitation of Liability
Eye Of Mine shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Eye Of Mine has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
In the event that a Eye Of Mine product is mistakenly listed at an incorrect price, Eye Of Mine reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Eye Of Mine reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Eye Of Mine shall issue a credit to your credit card account in the amount of the incorrect price.
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Eye Of Mine without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
Eye Of Mine may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Eye Of Mine.
Eye Of Mine does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Eye Of Mine is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Eye Of Mine reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Eye Of Mine in its sole discretion.
You agree to indemnify, defend, and hold harmless Eye Of Mine, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
In an attempt to provide increased value to our visitors, Eye Of Mine may link to sites operated by third parties. However, even if the third party is affiliated with Eye Of Mine, Eye Of Mine has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Eye Of Mine. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Eye Of Mine seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).